Support

Need help? Start here.

Use this page to find the right place for bugs, account help, questions, or moderation issues.

New or lost?

Start with the field guide. It covers first steps, money, properties, Tweeter, and the bits people usually ask about first.

Open guides

Server acting weird?

Check the status page before assuming something broke. Restarts and file syncs can make the site lag behind the game for a bit.

Check status

Ban or moderation question?

Public ban records are available for transparency. If you need to ask about a situation, bring context and keep it calm.

View ban list
Making a useful report

What to include

Short reports are fine. Clear reports are better. A few details saves a lot of back-and-forth.

Your Steam name or SteamID64 What you were trying to do What happened instead A screenshot or clip if it helps Rough time/date if the issue happened in-game
Quick reminders

Keep yourself safe.

Do not share passwords, Steam Guard codes, or private account tokens.

Staff will not ask for payment to remove punishments or give in-game power.

Profile and website bugs are easier to fix when reports are specific.